T&C'S
Use of this web site is at your own risk
Q-beams Suspension Work and its employees will not be held liable for any errors and or omissions on the online store
Refunds
Please ensure that you choose the correct product for your application. If you would like to return the product because you changed your mind or you have chosen the incorrect product, the return postage is at your own expense. The product must be in the original box with the original packaging unopened and sealed. We will check all returns before the refund or exchange is issued. Refunds or exchanges will be offered for faulty items. A 30% handling charge will be issued for goods not being returned with their ‘original’ packaging, cables, brackets or any other components that were originally supplied with the product. This also applies for defective goods older than 30 days. Mis-chosen products will also incur a 15% handling fee. If you are unsure about your chosen product please feel free to contact us and we will guide you through your purchase.
Fitting is your responsibility
We only supply the goods to you. Installation is for your own account and at your own risk. We do not accept any responsibility for any problems that occur during installation.
Product Pricing
Pricing is subject to change without prior notice
Pictures on web site
The pictures displayed on the web site are for illustration purposes only. Although we do our best to post accurate pictures of the products, products may be a bit different from the picture.
Warranties
Warranty claims will only be processed if the products are accompanied by an original invoice. We need to see that you bought the item from us and need to see when you bought it. Products will be tested and checked prior to warranty claims being processed so the product needs to be sent back to us before consideration for warranty.
Shipping
We offer collection services. Clients may arrange shipping directly with a courier of their choice. Alternatively, we can arrange delivery upon request from client via email/WhatsApp. Courier charges is at the clients expense unless otherwise agreed. Please note that normal Courier cut of time is 14h00. Regular shipping service takes 36 to 72hrs (business days). Orders received on a Friday after 3pm will be processed the following Monday provided that the Monday is not a public holiday.
